HERE'S HOW OUR PROGRAM WORKS:
HopeWorks Job Training Program is a three-part program offering job and life skills training for low-income and formerly homeless residents of Snohomish County. Job skills are “hard skills,” things like technical knowledge: how to make the perfect cup of coffee, how to perform landscape maintenance, or how to operate a cash register. Life skills are “soft skills,” and include things like customer service, punctuality and communication. Both hard and soft skills are necessary to succeed in the workplace, and HopeWorks helps internship participants learn both of these types of skills.
We teach these skills through a training program embedded in three distinct internships: GroundWorks landscaping, Renew home and decor and Kindred Kitchen. Each internship is between 10 – 15 weeks long.
OUR THREE PHASE PROGRAM
PHASE I: LIFE SKILLS
Before starting an internship, our participants attend a two-week class called Solid Foundations. In this class, participants learn soft skills like goal setting, communication and teamwork. After this introductory course, the on-the-job technical training begins.
PHASE 2: JOB SKILLS
After the Solid Foundations course, participants begin an internship training experience at GroundWorks, Renew or Kindred Kitchen, where supervisors mentor and support participants in continuing to develop their soft skills, and teach industry-specific technical skills. The hallmark of phase two focuses on establishing healthy habits in the workplace, including strong attendance and professional communication. New skills are introduced and trainees are immersed in the working operations of the social enterprise businesses.
PHASE 3: LEADERSHIP & LAUNCHING
Phase three emphasizes increasing independence, skill mastery and mentorship. An increased sense of urgency and teamwork are present, as participants in this phase build their confidence and also begin their job search in preparation for graduation.